Our Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website https://jevaya.com operated by Jevaya Fashion Jewellery (“Jevaya”, “we”, “us”, or “our”). By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Compliance with Laws

• You agree to comply with all applicable laws and regulations of India while using the Platform.

• This includes, but is not limited to, the Consumer Protection Act, 2019, Information Technology Act, 2000, and E-Commerce Rules, 2020.

2. User Accounts

• You may create an account on the Platform to access personalized features such as wishlists, order tracking, and faster checkout.

• You are solely responsible for maintaining the confidentiality of your login credentials.

• All activities carried out through your account are your responsibility. Please notify us immediately of any unauthorized use.

3. Intellectual Property

• All content on the Platform, including images, product descriptions, logos, branding elements, and website design, is the property of Jevaya Fashion Jewellery or its licensors.

• You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Platform or use our intellectual property without our prior written consent.

4. Orders and Payment

• When placing an order on the Platform, you agree to pay the amount listed in Indian Rupees (INR).

• We accept various payment methods, as displayed during checkout, including Indian payment gateways and UPI.

• We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Product out of stock

  • Inaccurate pricing

  • Payment issues

  • Suspected fraud or abuse

5. Modifications to Service and Prices

• Product prices and availability are subject to change without prior notice.

• We reserve the right to modify, suspend, or discontinue any part of the Platform or services at any time.

• We are not liable for any loss or inconvenience caused by such changes.

6. Shipping and Returns

• Shipping charges and estimated delivery timelines are displayed at checkout and may vary by region.

• Our return and exchange policy is available on the Platform and complies with the Consumer Protection (E-Commerce) Rules, 2020.

• We process returns and refunds within a reasonable timeframe after receiving the product in original condition.

7. Disclaimer

• The Platform and its content are provided on an “as-is” and “as-available” basis without any warranties.

• We disclaim all express and implied warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

8. Termination

• We reserve the right to suspend, limit, or terminate your access to the Platform at any time if we believe you have violated these Terms.

• We may also restrict access to our services or discontinue the Platform, with or without notice.

9. Changes to the Terms

• We may update or revise these Terms at any time.

• By continuing to use the Platform after changes are posted, you accept and agree to the updated Terms.

• We recommend checking this page regularly for updates.

For any questions or concerns related to these Terms, please contact us at:
📧 support@jevaya.com