Who we are​​

We, Jevaya Fashion Jewellery LLP (“we”, “us”, or “our”), operate and manage the website https://jevaya.com/ (hereinafter referred to as the “Platform”). At Jevaya, we are committed to respecting your privacy and taking reasonable precautions to protect your personal information in compliance with applicable data protection laws. This Privacy Policy outlines how your personal information is collected, used, stored, and shared through your interactions with our Platform. By accessing or using our services, you consent to the terms of this Privacy Policy. Please note that this Privacy Policy may be updated from time to time. We encourage you to review it periodically to stay informed about how we are protecting your data.

Collection of Information

We collect information you provide directly to us and data generated through your use of our Platform. This may include: Personal Identifiable Information: Full name Email address Mobile number PIN/ZIP code Date of birth, anniversary, and demographic profile Address and delivery preferences Feedback and opinions on our products/services Automatically Collected Information: Device type and information IP address Browser type and language Location and network details Pages visited, links clicked, wishlist activity, and time spent on the site Payment Details: When you make a purchase, we may collect sensitive payment data such as: Credit/debit card details Bank account details Billing and shipping address Other authentication information

Use of Information

We use the information we collect to: Fulfill your orders and process payments Improve your shopping experience on the Platform Send order confirmations, promotional offers, and event updates Recommend products based on your browsing and purchase history Respond to your requests or feedback Detect and prevent fraud and abuse Conduct data analysis for internal business purposes All data collected is used solely for the purposes outlined in this Privacy Policy.

Cookies

We may use cookies, web beacons, and other tracking technologies to: Personalize content and recommendations Measure advertising effectiveness Analyze user behavior Provide a secure browsing experience You can control or delete cookies via your browser settings. However, disabling cookies may impact your ability to use certain features on the Platform.

Sharing and Disclosure of Information

We may share your personal data (only on a need-to-know basis) with: Third-party service providers for hosting, logistics, marketing, analytics, and payment processing Legal and regulatory authorities when required by law Our internal teams for customer support and operations We do not sell or rent your personal data to any third party for their marketing purposes without your explicit consent.

Your Consent

By using our Platform and providing your information, you consent to the collection, use, and sharing of your data in accordance with this Privacy Policy. This includes the right to share your data with third parties where necessary for order fulfillment or service enhancement.

Your Rights

You have the right to: Access and review your personal information Request corrections to inaccurate or incomplete data Withdraw your consent for future use of your data Request deletion of your data (subject to certain conditions) To exercise these rights, please write to us at support@jevaya.com. Please note that withdrawing consent or refusing to provide essential information may result in limited or restricted access to certain services.

Data Retention

We retain your personal data as long as necessary to fulfill the purposes outlined in this policy or as required under applicable laws.

Security Precautions

We implement reasonable security practices to safeguard your data, including encryption and access controls. However, no system is 100% secure, and we cannot guarantee absolute protection of your information.

Choice/Opt-Out

You may opt out of receiving promotional communications from us by: Clicking the “unsubscribe” link in any email Contacting us directly at support@jevaya.com You may also update your account preferences or delete optional information.

Profile Deactivation & Deletion

Deactivation:

You may choose to temporarily freeze your Jevaya account. This will suspend access to your order history, wishlists, and saved preferences.

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You may request permanent deletion of your Jevaya account. This action is irreversible and will remove access to:

  • Past orders, wishlist, saved addresses

  • Benefits, refunds, or services linked to the account

  • Eligibility to use the same email ID for a new account

If your account has open orders, unresolved payments, or pending support tickets, we may delay or deny your deletion request.

 

 

For questions or concerns regarding this Privacy Policy, please contact us at:

📧 support@jevaya.com